Privacy Policy

Privacy Policy for Tati Made This
1. Introduction
1.1 Overview: This Privacy Policy delineates the practices of Tati Made This concerning the collection, utilization, maintenance, and disclosure of information gathered from users ("Users" or "you") accessing the Tati Made This website and its associated services.
2. Information Collection
2.1 Personal Identification Information: Tati Made This may collect personal identification information from Users through various channels, including site visits, order placements, newsletter subscriptions, and engagement in other activities, services, features, or resources provided.
2.2 Non-personal Identification Information: Non-personal identification information, such as browser details, computer types, and technical connection information, may be collected as Users interact with our website.
3. Use of Collected Information
3.1 Personalization: Information collected is utilized to personalize User experiences and to comprehend how Users utilize the services and resources offered on the site.
3.2 Transaction Processing: Collected information is employed to process transactions and provide order-related services.
3.3 Communication: User-provided information is used to send periodic emails, respond to inquiries, address questions, and fulfill other requests.
4. Information Protection
4.1 Data Security: Tati Made This adopts stringent data collection, storage, and processing practices along with security measures to safeguard against unauthorized access, alteration, disclosure, or destruction of personal information.
5. Information Sharing
5.1 No Sale of Information: Tati Made This refrains from selling, trading, or renting Users' personal identification information to external parties. Generic aggregated demographic information may be shared for outlined purposes with business partners and affiliates.
6. Compliance with COPPA
6.1 Children's Privacy: The privacy of young users is prioritized. Tati Made This does not knowingly collect information from individuals under 13 years of age.
7. Changes to the Privacy Policy
7.1 Updates: Tati Made This retains the right to update this privacy policy at its discretion. Users are encouraged to regularly check this page for any modifications.
8. Acceptance of Terms
8.1 Acceptance: Users express their acceptance of this policy by utilizing the site. If Users disagree with this policy, it is advised to refrain from using the site.
9. Contact Information
9.1 Contact Us: For inquiries related to this Privacy Policy, site practices, or any dealings with Tati Made This, Users may contact us at info@tatimadethis.com.
Last updated: 01/02/24

Product Care

How do I take care of my rhinestone products?

To maintain the brilliance of your rhinestones, avoid exposure to harsh chemicals and store your clip in a cool, dry place. Gently clean with a soft, damp cloth if needed.

Are the 3M adhesive backing letter patches permanent?

While 3M adhesive backing can adhere to a variety of fabrics, we cannot provide an absolute assurance that the patches will remain permanently attached unless they are sewn. Please note that patches are not eligible for replacement and are not covered by any warranty.

Since Tati Made This, how would she reccommend taking care of her items?

  • To ensure the longevity and beauty of your Tati Made This items, she would follow these care tips:
  •  For fabric items, opt for gentle hand-washing or machine-washing in cold water, and air dry to avoid potential heat damage.
  • Store your items in a cool, dry place, and consider protective pouches for accessories to prevent scratches.
  • Given that many items feature rhinestones, it's crucial to keep them away from harsh chemicals, perfumes, and direct sunlight, as rhinestones can be sensitive to such exposure.
  • For custom pieces, adhere to specific care instructions to prevent damage.

**If you have specific concerns, don't hesitate to reach out to Tati Made This customer support for personalized advice.

Are my items waterproof?

Tati Made This items aren't waterproof, so keep them dry for optimal performance. While our hair clips and acetate-based items can handle damp hair, it's not recommended to fully submerge them for extended periods.So, let's avoid the deep dives and keep these stylish accessories in their element!

Customization

Can I order bulk items for events or parties?

Ummm duh! We offer bulk ordering options for events, parties, or special occasions. Contact me for more details and customization options.

What items are final sale?

  • Any item that is customized is final sale.
  1. Custom Big Girl Claw
  2. Custom Little Girl Claw
  3. Custom Get Ready Clippys
  4. Signature Styles
  5. Glam & Go Bags

When will my custom order ship?

Give us some time to craft your custom order. Expect a production and delivery timeframe of 2-4 weeks. Since custom items are handmade, the estimated delivery dates don't include the production period. If your order includes other items, everything will ship together. Keep in mind that custom items aren't eligible for discounts or promos. Once your unique order is on its way, we can't tweak it, and unfortunately, we don't accept returns for custom products. Thanks for your patience and understanding!

Order Support

When will my order ship?

  • For all shipping inquiries, please see our shipping policy.

Menu > Support > Shipping

Can I change or cancel my order after I have placed it?

Once your order is placed, changes or cancellations are not possible. We begin the order processing immediately to ensure swift delivery. This policy applies universally with no exceptions.

My order is inccorect/damaged. What should I do?

Should you receive an item that's damaged or not quite right, reach out to us right away. Just shoot us an email with your order number and a photo of the item. Keep in mind that after 30 days, we can't provide a complete replacement or refund for items that show wear-and-tear over time. Give us a couple of business days to look into your inquiry.

**Kindly be aware that Tati Made This retains the right to cancel orders that violate intellectual property or trademark laws, encompassing company names and profanity. Your understanding is greatly appreciated.**

Where is my Tati Made This Gift Card?

Tati Made This gift cards are digital. Within a few hours, you will be receiving an email that will contain the gift card sequence and gift card amount. You can forward that email over to the gift card recipient if you did not select the option to send as a gift during the purchasing process. 

**Please note, gift card orders are non-refundable.

More Help

How can I get more customer service help?

Got a question or just want to chat? Shoot me an email at info@tatimadethis.com, and I’ll get back to you within 48 hours during our regular Monday to Friday, 9 am to 5 pm EST office hours (except holidays). Make sure to check your Junk and Spam folders, as our emails might end up there. While you're waiting, take a peek at our FAQ for some quick answers. I’m here to help and can't wait to chat with you!